Compare Gigaclear Broadband Deals in October, 2026

Gigaclear is the consumer brand of Gigaclear Ltd, a company registered in England and Wales (company number 07476617) and incorporated on 22 December 2010. Its head office is at Wyndyke Furlong in Abingdon, Oxfordshire, and its customer service team is also based in Oxfordshire.

The company was founded by Matthew Hare, who later set up Zzoomm, a full fibre provider aimed at smaller cities and the suburbs of larger ones. Gigaclear traded as a public limited company (Gigaclear PLC) between 2014 and 2019 before reverting to Gigaclear Limited. Its chief executive today is Nathan Rundle.

Gigaclear is what the industry calls an altnet: an alternative network operator that builds its own fibre rather than using Openreach, the network most national providers share. It designs, builds and runs the network itself and describes itself as the UK's largest independent rural full fibre network. It builds partly with its own investment and partly under Project Gigabit, the Government's Building Digital UK (BDUK) programme that funds full fibre in places commercial builders would otherwise skip. Gigaclear holds Project Gigabit contracts in Oxfordshire and East Gloucestershire; in September 2026 ISPreview reported that the East Gloucestershire contract had been changed to cover 3,872 premises.

Gigaclear only sells broadband where it has built its own network, so availability is decided street by street, and sometimes house by house. Its network is aimed at communities outside major towns and cities, which is why you will find it in villages where the alternative is often a slower part-fibre line.

Gigaclear's locations page has dedicated county pages for:

• Oxfordshire
• Gloucestershire
• Somerset
• Essex
• Northamptonshire
• Buckinghamshire
• Berkshire
• Cambridgeshire

When we checked in October 2026, that page said more than 600,000 properties can order Gigaclear today and more than 175,000 are already connected. Its own figures for how widely it reaches vary: the locations page says 34 counties, while its about page says more than 250 communities across 26 counties. Its accounts for 2025 recorded 618,000 premises passed (up from 588,000 in 2024) and 165,000 live customers (up from 134,000).

Because the network is still growing, a village near you may be connected even if yours is not yet. Enter your postcode in the comparison above to see whether Gigaclear has deals at your address; Gigaclear's website also has a postcode checker and lets people outside its current coverage register interest.

Gigaclear sells three full fibre packages, all advertised with the same average upload and download speed. Here is what it advertised when we checked in October 2026:

A few things are worth knowing when you read those numbers:

• Average speeds are measured at peak times. Gigaclear says its advertised average speeds are achieved by at least half of users on a wired connection at peak times. Speeds over WiFi can be lower, depending on your home and devices.
• Uploads match downloads. With Gigaclear, even the 300Mbps package is advertised at an average 300Mbps upload, which makes a real difference to sending large files, live streaming and video calls when several people are online at once.
• Every package is 18 months. Gigaclear does not list a shorter or rolling broadband contract, so you are choosing between speeds rather than contract lengths.
• Set-up costs differ by package. Standard installation is free on all three. Activation is free on the 600Mbps and 900Mbps packages, while an activation fee applies on the 300Mbps package.
• The range was relaunched in June 2026. ISPreview reported that Gigaclear re-launched all its packages that month around Amazon's eero routers, with engineers now tasked with optimising the WiFi in each home when they fit a new line.

All three are broadband-only as standard; you can add a home phone if you want one. Which package suits you depends on how many people use the connection at once. If you are not sure, our guide on how to choose a broadband package walks through it, and you can see how your current connection compares with our broadband speed test.

Gigaclear keeps its range simple: broadband, a home phone and WiFi upgrades. When we checked in October 2026 it did not sell its own TV package or mobile plans. Its Entertainment page instead points customers to streaming services such as Netflix, Amazon Prime, BBC iPlayer and Disney, which you would sign up to separately.

Gigaclear scores very well with its own customers. On Trustpilot it had a TrustScore of 4.8 out of 5, rated “Excellent”, from 41,171 reviews when we checked on 8 October 2026. Of those, 79% were five-star and 8% were one-star, so a minority of customers have had a poor experience. You can read the latest reviews on Gigaclear's Trustpilot page.

It also has industry recognition: Gigaclear was named Best Rural Fibre Provider at the 2025 UK Fibre Awards, announced in London on 5 June 2025. At the 2026 awards, held in June 2026, that title went to Quickline instead. The UK Fibre Awards are judged by a panel of industry experts rather than by customers.

Customer service is run by an Oxfordshire-based team, reachable by phone, email, live chat and an online customer portal, with a Support Hub of help articles. The team is open seven days a week, though only live chat is available on Sundays.

Gigaclear's terms on mid-contract prices read differently from many national providers, so it is worth reading this part carefully.

• Prices may change. Each package on Gigaclear's website says prices may change during the contract. Its residential terms (in force from 2 February 2026) don't name a set amount or date for any rise; clause 3.5 says Gigaclear may review its charges at any time and will give you at least one month's notice of a price change.
• You can leave if the price goes up. If Gigaclear notifies you of a change that is not solely to your benefit, including a price rise, you can end the contract within 30 days of the notice without paying the early termination charge.
• What the rules require. For contracts taken out since 17 January 2025, Ofcom's rules require providers to set out any in-contract price rise in pounds and pence when you sign up, and say when it will happen; rises linked to inflation or a percentage are no longer allowed. We could not see the contract summary Gigaclear issues before you order, which is where any planned rise should appear, so read it before you confirm.
• After 18 months. When the minimum term ends, any discounts stop and you move to Gigaclear's list price for existing customers at that time. That is the moment to compare again.
• Leaving early. If you leave during the minimum term, the early termination charge can be up to the remaining charges for the rest of the term, plus the cost of any equipment you don't return.
• Cooling-off and payment. You have 14 days to cancel, counted from the day after you receive your Order Confirmation, and the request must be in writing. Gigaclear only takes payment by direct debit.

Gigaclear supports One Touch Switch, Ofcom's switching process in place since 12 September 2024, which works even when the two providers use different networks. You only contact the new provider. Your current provider then sends you the key switching information, including any early termination charge and any services you would lose, and once you have read it and agreed, the new provider arranges the switch. Your old contract ends when your Gigaclear service goes live, so you don't need to give your old provider notice.

With Gigaclear, One Touch Switch is optional. You can switch broadband this way online, but if you also want to bring your home phone across, you need to arrange that with its sales team by phone. One Touch Switch is not available if you are moving home, and Gigaclear pays automatic compensation if a switch goes wrong because of a failure on its side. If you decide to cancel your old provider yourself instead, Gigaclear recommends waiting until your Gigaclear service is installed and working, so you are not left without internet in between.

If you are still tied into a contract elsewhere, Gigaclear was advertising an In-Contract Offer in October 2026: with 12 months or less left on your current deal, you could get up to 12 months of Gigaclear broadband free while it runs out. Offers change, so check the current terms before you order. For a step-by-step overview, read our guide to switching broadband providers.

Why people choose Gigaclear

• Its own full fibre network all the way to the home, with no copper, in rural areas where fast broadband can be hard to find.
• Symmetrical speeds on every package, so uploads are as fast as downloads.
• An eero WiFi 7 router included as standard, with Smart WiFi mesh included on the 900Mbps package and free eero Secure for now.
• Free standard installation on all packages, free activation on the 600Mbps and 900Mbps packages, and engineers who position your WiFi kit for you.
• Strong customer ratings: 4.8 out of 5 on Trustpilot from more than 41,000 reviews (checked 8 October 2026), and Best Rural Fibre Provider at the 2025 UK Fibre Awards.
• Home Phone on rolling monthly plans, so you are not tied in for your landline.

Things to consider

• It is only available where Gigaclear has built, so many households simply can't get it.
• Every broadband package is on an 18-month contract; there is no shorter option listed.
• Its terms allow it to review prices at any time with at least a month's notice, though you can leave without a penalty within 30 days of being told about a rise.
• The 300Mbps package carries an activation fee.
• No TV or mobile bundles, so you can't combine bills with Gigaclear the way you can with some national providers.
• Only a handful of other providers sell over its network, and two stopped selling on it in 2026.
• The landline won't work in a power cut without the battery backup, and copper-dependent alarms aren't supported.
• New connections can take a few weeks and two visits, and unusual properties may need a survey.

The right comparison for Gigaclear depends on what else reaches your address. In many villages the main alternative is a part-fibre (FTTC) line, where fibre runs to a street cabinet and the old copper line carries the signal the rest of the way, so speeds depend on how far you are from that cabinet. Compare the advertised download and upload speeds of each option before you decide.

Other independent rural full fibre providers have pages of their own: Quickline, which won Best Rural Fibre Provider at the 2026 UK Fibre Awards; Voneus, which bought the assets and customers of Airband in August 2026; and Truespeed. Zzoomm was set up by Gigaclear's founder, Matthew Hare, and targets smaller cities and suburbs rather than villages. Each of these networks covers its own areas, so their pages explain where they build.

To weigh Gigaclear against national providers such as BT and Sky, browse all fibre broadband deals, see every provider in our broadband providers directory, or look up your town in broadband deals by area.