Compare YouFibre Broadband Deals in October, 2026

YouFibre is the trading name of YouFibre Limited, a private company registered at Companies House (company number 12359292). It was incorporated on 11 December 2019, the year YouFibre says it was founded by Jeremy Chelot, and its registered office is on Great Portland Street in central London.

YouFibre is the retail side of a bigger group. Companies House lists Substantial Group Limited as the company's controlling owner, with 75% or more of the shares and votes. Companies House lists the same company, Substantial Group, as the controlling owner of Netomnia, which builds the fibre network YouFibre sells on. So YouFibre is an altnet (an alternative network provider, meaning one that isn't on Openreach's lines), but unlike some altnets it doesn't build the network itself: its sister company does, and YouFibre signs up the customers.

A few dates explain the YouFibre you see today:

• June 2024: Netomnia and another altnet, Brsk, announced they would merge. Investors named at the time included Advencap, DigitalBridge and Soho Square Capital, with Jeremy Chelot leading the combined group as chief executive.
• January to February 2026: the group confirmed Brsk's retail business would become part of YouFibre and take its branding. Brsk started telling customers in February 2026, saying their contracts and prices would stay the same, and YouFibre's website now says the Brsk brand has become YouFibre.
• June 2026: YouFibre announced it had reached 500,000 customers, a figure that includes the former Brsk customers.

A change of owner is planned. In February 2026, nexfibre, whose backers Liberty Global and Telefónica also co-own Virgin Media O2, agreed to buy Netomnia's owner, Substantial Group. As ISPreview reported the deal terms, nexfibre would then sell Substantial Group's retail business, including the YouFibre brand and its roughly 500,000 customers, to Virgin Media O2. In other words, YouFibre itself, not just the network underneath it, would pass to the company behind Virgin Media.

The deal still needs clearance from the Competition and Markets Authority (CMA). At the companies' request, the CMA fast-tracked it to an in-depth Phase 2 investigation on 1 July 2026. On 2 October 2026 it provisionally found that the deal could substantially lessen competition in the wholesale supply of fixed broadband, and gave the companies until 16 October to propose remedies, which it will consult on before making a final decision. No final decision had been made when we checked on 8 October 2026.

What would it mean for customers? ISPreview expects the YouFibre brand to be kept, at least at first, with some separation. It has also flagged concerns that, over time, less customer-friendly changes such as mid-contract price rises could creep in. YouFibre's current terms rule out annual price rises on fixed-term plans, so read the terms on the deal you sign, and we'll update this page when the CMA decides.

YouFibre can only connect homes that Netomnia's network has reached. ISPreview reported in January 2026 that Netomnia's network covered more than 3 million premises ready for service, meaning homes and businesses that can order a connection now.

Rather than covering whole regions, the network is built town by town. YouFibre says it serves more than 150 UK towns, "from Londonderry to Llanelli, Durham to Dover, Swansea to Stockton", and on to Scotland and the South West (June 2026). Its website has 158 town pages across England, Wales, Scotland and Northern Ireland (counted 8 October 2026), including places such as:

• North East and North West England: Durham, Stockton, Carlisle, Bolton and Preston
• Yorkshire: Halifax, Wakefield, Barnsley and Keighley
• Midlands: Walsall, Solihull, Stafford, Mansfield and Grantham
• East of England: Bedford, Huntingdon, Hitchin and King's Lynn
• South East England: Oxford, Guildford, Maidstone, Dover and Canterbury
• South West England: parts of Bristol, Cheltenham, Stroud, Frome and Trowbridge
• Wales: Swansea, Llanelli and Wrexham
• Scotland: Falkirk, East Kilbride and Dumfries
• Northern Ireland: Londonderry

A town appearing on that list doesn't mean every home in it can get YouFibre. Full fibre networks are built street by street, so your neighbour's road might be live while yours is still waiting. YouFibre checks availability by postcode and address.

The quickest way to check is the comparison at the top of this page: enter your postcode, and if YouFibre can connect your home you'll see the YouFibre deals available at your address. If it can't, our broadband deals by area pages show what else is on offer in your town, and the provider pages linked further down cover other full fibre networks.

Every YouFibre package is FTTP (fibre to the premises, also called full fibre): the fibre optic cable runs all the way into your home instead of stopping at a street cabinet and finishing on old copper phone wire. That's what makes its very high speeds and matching uploads possible.

These are the residential packages in YouFibre's October 2026 offer, with the average speeds it advertises. Upload speeds are symmetrical, which means your upload speed matches your download speed: ISPreview and YouFibre itself describe the packages that way, with 200 Mbps up and down on You 200.

Speeds advertised, checked October 2026. Each package can be taken on a 24-month fixed-price contract or as a monthly rolling plan (more on that below). All of them include standard installation and activation and unlimited usage.

A few things to know when reading these numbers:

• Averages are measured over a cable. YouFibre's terms say the average speeds are only achievable over a wired Ethernet connection at the router, not over Wi-Fi. On the faster tiers you'll also need a computer or other device with a network port fast enough to take the full speed.
• The package name isn't the average speed. You 1000 averages 900 Mbps and You 8000 averages 7,000 Mbps, so compare the averages rather than the names.
• Older tiers. YouFibre's price book also lists average speeds for 150 Mbps and 500 Mbps connections, but they aren't part of the October 2026 offer. The comparison above shows which packages are actually available at your address.
• Minimum guaranteed speeds. Each package has a minimum guaranteed upload and download speed, worked out in line with the Advertising Standards Authority's guidance using peak-time (8pm to 10pm) speeds. If your download speed keeps falling below the minimum and YouFibre can't fix it within 30 days, you can leave without early termination charges.

Which tier makes sense? For most households, You 200 or You 1000 is plenty: even 200 Mbps uploads are far faster than part-fibre broadband, which helps with video calls and cloud backups. The 2000 and 8000 tiers are for homes that move very large files or have many people and devices online at once. Our guide on how to choose a broadband package walks through it. YouFibre's Faster Anytime promise also lets you upgrade your speed mid-contract and pay the same price as a new customer. Its offer terms say upgrading customers sign up for a new 24-month contract term, and upgrades to the 2 Gbps service are subject to availability, so check both before you rely on moving up later.

YouFibre keeps things simple. It sells broadband, with three optional add-ons: YouMesh Wi-Fi boosters, the YouPhone home phone service and a static IP address. There's no TV service and no mobile plan, so if you want everything on one bill, compare broadband and TV deals from other providers at your address.

Here's what we found from independent review sites and industry awards, with the dates we checked:

• Trustpilot: a TrustScore of 4.7 out of 5, rated "Excellent", from 104,705 reviews (checked 8 October 2026). 89% of reviews were 5-star and 6% were 1-star, and Trustpilot shows YouFibre replying to 99% of negative reviews. Trustpilot reviews come from customers who choose to post, so treat the score as a broad signal rather than a formal survey.
• Uswitch Telecoms Awards: YouFibre won Regional Broadband Provider of the Year in 2026, having also won it in 2025. Uswitch lists it as a public choice category; YouFibre says the awards are decided by a survey of over 27,000 UK broadband customers, alongside a panel of industry experts and performance data from Opensignal.
• Uswitch Broadband Excellence Accreditation: YouFibre says it kept this accreditation for 2026, its second year. YouFibre lists the criteria as including symmetrical speeds, Wi-Fi 6 or newer routers, 99% network uptime over the previous 12 months and a Trustpilot score of 4.3 or more.

There's no Ofcom complaints figure to quote for YouFibre. Ofcom's quarterly complaints study covers only the largest providers, those with at least 1.5% of the market, and YouFibre was not among the providers reported for the first quarter of 2026 (ISPreview, July 2026).

If you need help, YouFibre offers chat in the YouFibre app from 8am to 8pm, seven days a week, a support phone line from 9am to 6pm on weekdays, and email around the clock, with network outage updates in the app and My Account.

YouFibre's pricing promise is simple to state: on a fixed-term plan, the monthly price you sign up to is the price you pay until the fixed term ends. Here's how the terms work, as published in October 2026.

• No in-contract price rises. YouFibre's terms (clause 7.4) say annual price increases do not apply to fixed-term packages, and its Fixed Price promise says its broadband prices won't go up while you're in contract.
• Fixed term: the October 2026 offer is on a 24-month contract, with the price fixed for the whole initial term. Until 27 July 2026 the fixed option was 12 months, and some pages on YouFibre's website still say "12 Months Fixed Price", so check the contract length shown on the deal you choose.
• Monthly rolling: you can take any package on a rolling monthly plan at YouFibre's standard price instead. There are no early termination charges, but you need to give 30 days' notice, and YouFibre notes that rolling prices can change.
• After the fixed term: your price moves to YouFibre's then current list price, and your plan becomes monthly rolling unless you sign up again. Rolling charges may then rise each year in line with CPI (the Consumer Price Index, a measure of inflation) from 1 March, with at least one month's notice and the right to leave if you don't accept the rise.
• Cooling off: you have 14 days to change your mind after signing up.

Since 17 January 2025, Ofcom's rules require providers to tell you in pounds and pence, before you sign up, exactly how much your monthly price will rise during the contract and when. With YouFibre's fixed-term plans there's no in-contract rise to show. The CPI clause above is a separate thing: it applies only once you're on a monthly rolling plan after your fixed term has ended, and it comes with at least a month's notice and the right to leave if you don't accept the rise.

Two other promises are worth knowing about if you stay. YouFibre's Loyalty Promise means that when your contract is ending you can choose from the same offers as new customers, and it emails you 40 days before the end date. And its Faster Anytime promise lets you upgrade your speed mid-contract at the new-customer price, by asking in app chat; under the offer terms that means a new 24-month term, and 2 Gbps upgrades are subject to availability.

One thing to watch: these promises are YouFibre's current terms. If the planned sale of YouFibre to Virgin Media O2 goes ahead, ISPreview has warned that changes such as mid-contract price rises could creep in over time, so check the terms again on any contract you sign or renew.

If you leave a fixed-term contract early, the early termination charge is what you'd have paid for the rest of the minimum term (excluding VAT), minus costs YouFibre saves, with VAT then added.

Joining YouFibre means a new fibre line into your home, so an engineer visit is part of the process. Switching itself is handled for you.

Strengths

• No price rises while you're in a fixed-term contract, and a monthly rolling option if you'd rather not commit.
• Full fibre on every package, with symmetrical uploads that suit video calls, home working and cloud backups.
• A Wi-Fi 7 router included as standard (subject to availability), and a Hub Pro with an extra 6 GHz band on You 8000.
• Very high top speeds: You 8000 averages 7,000 Mbps wired.
• No landline needed to sign up, with a VoIP home phone on a 30-day rolling basis if you want one.
• Existing customers get new-customer offers at renewal and can upgrade mid-contract at the new-customer price (on a new 24-month term).
• A 4.7 out of 5 Trustpilot score from more than 100,000 reviews, and two Uswitch Regional Broadband Provider awards.

Things to consider

• Only available where Netomnia has built: parts of more than 150 towns, not nationwide.
• No TV or mobile, so no bundle discounts if you want everything from one provider.
• The October 2026 fixed-price deals are on 24-month contracts, a longer commitment than the 12-month term YouFibre used until July 2026.
• Once a fixed term ends, rolling prices can rise each year in line with inflation.
• The fastest average speeds need a wired connection and devices that can handle them.
• YouFibre's parent group is being sold to nexfibre, with YouFibre's retail business going to Virgin Media O2 if the deal is cleared. The CMA provisionally found competition concerns on 2 October 2026, and ISPreview has warned customer terms could change over time.
• No Ofcom complaints rate to compare, as YouFibre isn't among the providers in Ofcom's quarterly complaints figures.

If YouFibre doesn't reach your street, or you want to weigh it up against other full fibre networks, these providers are worth comparing. Each runs on its own network, so availability differs street by street; open a provider's page to check its deals at your postcode:

• Zzoomm sells full fibre across parts of about 110 market towns in England (ISPreview, February 2026), a similar town-by-town footprint to YouFibre's.
• Trooli has built full fibre to around 480,000 premises in parts of England and Scotland (ISPreview, September 2026).
• Fibrus builds full fibre in Northern Ireland and rural Cumbria, so it's worth checking if you're in Northern Ireland, where YouFibre also has towns. Unlike YouFibre, it launched its own pay TV service in September 2026.
• Hyperoptic only sells full fibre, delivered to your building, and is worth checking if you live in a block of flats or a new-build development.
• Virgin Media does not use the Openreach network: it runs its own cable network, which is why its availability and speeds differ from providers that share Openreach lines. It's also the company YouFibre's retail business would be sold to if the nexfibre deal is cleared.

See our fibre broadband deals to compare full fibre packages side by side, our broadband-only deals if you don't need a phone or TV, or browse every provider on our broadband providers page.