The Netomnia network: who uses it and what's next

Netomnia is a full-fibre network company. In its own words, it puts "the fibre in the ground" and powers the internet service providers (ISPs) and managed service providers (MSPs, firms that run IT and connectivity for businesses) that sell the service. You can't sign up with Netomnia itself: you buy from a provider that uses its network, and that provider handles your contract, bills and support.

Netomnia calls this a "wholesale" network: it sells access to providers, not to households. It's one of the independent builders known as altnets (see our guide to altnets), and our guide to which network your broadband is on explains why the name on your bill and the network in your street often differ.

Here's what Netomnia says about itself (its own claims, checked October 2026):

• It has been building since 2019, and its stated vision is to build national fibre infrastructure.
• It has laid more than 35,000km of fibre in over 100 towns and cities, and reaches more than 100 exchanges.
• Its network is XGS-PON, a fibre technology capable of 10Gbps (10,000Mbps); our XGS-PON guide explains it.
• Its wholesale page says it builds "in high-value towns first", in places where rival networks haven't laid fibre.

A slower build in 2026

ISPreview reported in August 2026 that Netomnia had decided to significantly scale back its full-fibre roll-out and focus on commercialisation, which means selling more connections on the network it has already built. In July 2026 Netomnia confirmed to ISPreview that it had put around 100 more staff on notice of possible redundancy, after about 50 job cuts in February that were linked to merging Brsk into YouFibre. ISPreview linked the July cuts to high interest rates, rising build costs and competition. The CMA's interim report on the takeover (more below) also found that the group's financial outlook had deteriorated in recent years.

So if Netomnia isn't in your street today, don't plan around it arriving.

For homes, the answer we could confirm is YouFibre. YouFibre says it connects thousands of new homes each week "to the network that's built for broadband by Netomnia", and ISPreview calls it the primary retail outlet for the network. It passed 500,000 customers in June 2026, after Brsk's customers joined. Our YouFibre broadband deals page covers its plans and where it's available.

In October 2026 the "Meet the ISP and MSPs" section of Netomnia's broadband page linked to ten partners. Here's what their own websites told us:

Giant sums it up: "Netomnia is the wires, we're the service." ISPreview also reported in July 2026 that Netomnia sells business-only packages through third-party providers such as Aquiss and Giant. Aquiss doesn't appear on Netomnia's own partner list.

Why only business plans from other providers?

ISPreview reported in December 2025, when iDNET started selling on Netomnia, that Netomnia didn't then offer home broadband to other providers at wholesale. In October 2026 iDNET's own Netomnia page was more cautious about the future. It said Netomnia isn't currently providing wholesale connections to homes, and that iDNET would offer them "when/if" that changes. That could change, so if you're reading this later, check Netomnia's partner list and the provider's own pages.

Netomnia's postcode checker doesn't take orders. In October 2026 its results page had three outcomes:

• Live: full fibre is available, and you're pointed to partner providers that serve your area.
• On hold: the fibre has reached your street, but a problem with third-party infrastructure, such as access to a pole or duct, means new connections can't be processed yet. You can register your interest, and Netomnia says it will tell its partners when your connection is ready.
• Not available: Netomnia says it has completed its full-fibre build programme and has no further plans to extend its network to your area, though it will let you know if that changes.

Older wording elsewhere on Netomnia's site still mentions pre-ordering where it's building, so treat any one checker as a guide, and check YouFibre's own site too. Our guide to checking full-fibre availability explains why one checker can disagree with another, and our YouFibre installation guide walks through the visit itself.

Equipment on your wall

YouFibre's terms (updated 10 July 2026) say the network equipment from the connection point outside to the termination point inside stays YouFibre's property and isn't returned when the contract ends. The router and Wi-Fi kit must go back within 14 days. Switch to another network later and you may have two fibre boxes; see our guide to old fibre boxes after switching network.

Comparing before you commit

Netomnia outside your door isn't your only option: Openreach-based full fibre, Virgin Media or another altnet may reach your address too. Compare deals at your postcode (we compare through a partner and don't switch you ourselves) or browse fibre broadband deals. If you then move, One Touch Switch means you contact only the new provider; your current provider must send you the switching information, including any early-termination charges.

Brsk was a separate full-fibre network with its own broadband brand. The two groups announced a merger in June 2024, and on 11 January 2026 Netomnia confirmed that Brsk's operations would become part of YouFibre under one brand, with the move phased over the first half of 2026. YouFibre's website now says simply: "Brsk is now YouFibre."

What Brsk customers were told

When it announced the change, Netomnia said there would be no immediate changes to Brsk customers' contracts, plans, pricing, points of contact or day-to-day service. ISPreview reported in February 2026 that Brsk's letter to customers said their broadband would stay on, the price would stay the same, nothing would switch off or slow down, and contract terms would continue.

Neither says when, or whether, a former Brsk customer moves onto a YouFibre plan, so the Brsk terms you agreed to are your starting point.

Finding your old Brsk terms

YouFibre keeps a "Previous Brsk Price Book" on its legal pages:

• Contract lengths: Brsk sold home broadband on a rolling monthly term or a 12-month contract (tables headed "as of 12 January 2026"). Older tables cover month-to-month and 18-month contract plans sold up to 11 January 2026.
• Product names: BetterNet200, BetterNet1000 and BetterNet2000 were the broadband plans, BetterPhone was calls and BetterTV the TV add-on. Businesses had BetterBusiness plans on 24-month contracts.
• Promotions: the price you pay may be a promotion from when you ordered, so your order confirmation is the better record.

Brsk's contract buy-out and price-match terms were both last updated on 12 January 2026. The buy-out offer, which credited new customers towards their old provider's early-termination fee, used One Touch Switch to move them across. If you claimed a buy-out and it's still being processed, ask YouFibre where it stands.

A short checklist for former Brsk customers

1. Find your Brsk order confirmation or contract summary and note your plan name, contract length and start date.
2. Match your plan to the right table in the Brsk price book: before or after 12 January 2026.
3. Use YouFibre's support contacts for your account: YouFibre's Brsk page sends former Brsk customers there.
4. Before your minimum term ends, decide whether to stay, re-contract or switch. Our guide to cancelling YouFibre covers notice, exit charges and returning equipment.
5. If something changes for the worse, see your rights when a provider changes your contract. If a complaint to YouFibre isn't resolved, you can go to an ADR scheme (alternative dispute resolution: the Communications Ombudsman or CISAS) after six weeks for complaints first raised on or after 8 April 2026, or at once with a deadlock letter; our guide on complaining about a broadband provider explains how.

If you had Brsk TV

Brsk launched TV on Netgem's PLEIO platform in 2025, according to ISPreview, which reported on 23 October 2026 that YouFibre plans its own pay TV product "soon", with pre-registration in the YouFibre app. If you rely on the old BetterTV add-on, ask YouFibre what happens to it.

In February 2026 a deal was announced for nexfibre to buy Substantial, the group behind Netomnia, Brsk and YouFibre, for about £2bn. nexfibre is a full-fibre network jointly owned by Liberty Global, Telefónica and the investor InfraVia. Liberty Global and Telefónica also jointly own Virgin Media O2 (VMO2).

• The network: nexfibre would take over Netomnia's fibre.
• The customers: the retail business, including YouFibre and its roughly 500,000 customers, would be sold on to VMO2 for £150m. ISPreview expected YouFibre to keep its brand, at least at first, and run on nexfibre's network in a similar way to giffgaff.

nexfibre argued that the deal would take its network to 8 million premises by the end of 2027, unlock £3.5bn of investment and help upgrade 2.1 million Virgin Media premises from its older cable network (HFC, hybrid fibre-coaxial) to full fibre.

Why the regulator stepped in

The CMA's worry is the wholesale market, where networks sell access to providers. In its interim report the CMA's provisional view was that, without the deal, CityFibre would most likely have bought Substantial and sold its retail business (YouFibre) to another provider.

The CMA found that Substantial's network is about 26% overlapped by VMO2/nexfibre's full fibre, and would be about 82% overlapped if VMO2 upgraded its cable network. Without the deal, the CMA expects three wholesale networks (Openreach, VMO2/nexfibre and CityFibre) to compete in those areas; with it, two. The CMA described CityFibre as a strong wholesale competitor on price, network speed and reliability, so losing it from these areas would, in its provisional view, significantly weaken competition.

On 20 October 2026 nexfibre and its shareholders InfraVia, Liberty Global and Telefónica said they would not offer remedies, calling the CMA's interim report "fundamentally flawed". The CMA's own remedies notice, published the same day, says the companies made no remedy proposal and that it had identified prohibition as a possible remedy. Without a proposal from the companies, it found no sale of a standalone business to consider instead. It also stresses that it hasn't reached any decision, provisional or otherwise, on remedies.

ISPreview's reading was that nexfibre's move would appear to make it increasingly likely the deal might be formally blocked. It also reported that CityFibre, which had tried to buy Netomnia before, appeared to be preparing a renewed offer. ISPreview pointed out that the CMA could still change its view, and that nexfibre is challenging whether CityFibre could really have funded a purchase.

When we checked on 28 October 2026, the CMA's case page still showed the inquiry as open, with no final decision. Its last update was the remedies notice of 20 October, and ISPreview had reported nothing newer. The final decision is due by 15 December 2026. If you're reading this later, check the CMA's case page or recent ISPreview coverage.

The outcome matters beyond YouFibre: ISPreview reported in September 2026 that many altnets were waiting for the decision before going ahead with their own plans.