Provider guide · Updated October, 2026

Compare Rise Fibre Broadband Deals in October, 2026

Rise Fibre sells full fibre only, mostly over the Openreach and CityFibre networks, so the speeds and contracts you can get depend on which network reaches your home.

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This month: October, 2026

Enter your postcode in the comparison above to see the packages available at your address right now, with the monthly price, upfront cost and any mid-contract price rise shown per deal. Prices come from the providers and can change during the month, so always check the provider's own page before you order.

Compare Rise Fibre broadband deals in 2026

Rise Fibre is one of the newest names in UK broadband. It sells full fibre only, launched in June 2025 as a consumer brand of the full fibre company 4th Utility, and by August 2026 said it was serving almost 250,000 customers. Rather than relying on a network it has built itself in a handful of towns, it mostly sells over Openreach (BT's network) and CityFibre, plus a few smaller full fibre networks, so it can reach homes in many parts of the country.

The network at your address decides what you can buy. When we ran Rise's order tool at 42 sample addresses on 8 October 2026, homes on Openreach were offered five speeds up to 900Mbps with much slower upload speeds, on 12 or 24-month contracts. Homes on CityFibre were offered speeds up to 2.3Gbps with uploads as fast as downloads, and could also choose a 30-day rolling contract. Enter your postcode in the comparison above to see Rise Fibre's live deals at your address, alongside every other provider that can serve your home.

This guide explains who is behind Rise, where it is available, what each package includes, how its yearly price rise works and what customers say about it. It also covers what is happening to the TalkTalk customers being moved to Rise.

Who is Rise Fibre?

Rise Fibre is a trading name of 4th Utility Holdings Limited, a company registered in England and Wales under number 11010880. Companies House records show it was incorporated on 12 October 2017 as Liberatis Limited and took its current name in January 2022. The company that controls it, its person with significant control, is 4th Utility Holdings Topco Limited.

The parent business, 4th Utility, builds gigabit full fibre to homes and to large residential buildings such as blocks of flats, and it still sells full fibre broadband under its own name: its website was advertising speeds of up to 2.3Gbps when we checked in October 2026 (see our 4th Utility broadband deals page). Broadband analysts Point Topic describe Rise Fibre as a consumer-facing brand of 4th Utility Holdings, launched in June 2025. Rise sells over other companies' full fibre networks as well as 4th Utility's own.

A few more facts about the company:

  • Backing: Rise says it is backed by continued investment from CVC DIF. ISPreview describes it as backed by the private equity firm CVC and reports that CVC DIF provided additional funding in 2025 and 2026.
  • Leadership and base: its chief executive is Steve Wilson, and its headquarters are in Greater Manchester.
  • Growth: Rise says its team tripled in size over two years, creating more than 120 jobs in the UK, with more colleagues supporting customers from South Africa. Its stated long-term ambition is to serve more than one million customers.

Rise Fibre and TalkTalk customers

In August 2026 TalkTalk sold around 120,000 of its consumer broadband customers to Rise Fibre, which took Rise to almost 250,000 customers. The financial terms were not disclosed. MoneySavingExpert reported that most of the households being moved are connected through the CityFibre network.

If you are one of them, Rise's help pages (checked on 8 October 2026) say:

  • you stay on the same underlying network, package, speed, contract term and agreed monthly price;
  • no engineer visit and no new contract are needed, your router keeps working, your Direct Debit moves across automatically and your phone number stays the same;
  • TalkTalk supports you until the move is complete, which Rise expects to happen between October and December 2026, and Rise will contact you before it happens;
  • you cannot opt out of the transfer, but if you are out of contract you are free to choose another provider;
  • Post Office email addresses ending @pobroadband.co.uk or @mypostoffice.co.uk carry on as normal and are still run by TalkTalk.

What about BT buying TalkTalk? On 5 October 2026 BT agreed to buy TalkTalk's consumer business and its wholesale arm, PXC, out of administration. The deal still faces a regulatory review: the government issued a Public Interest Intervention Notice and asked the Competition and Markets Authority to report back by 19 October 2026. ISPreview reported on 6 October that, according to BT, very few TalkTalk lines on alternative networks were left after TalkTalk moved most of its mainly CityFibre customers to Rise in August, and that BT had no plans to move the altnet lines still with TalkTalk. Rise's help pages still described the transfer to Rise as going ahead when we checked on 8 October 2026.

If you are out of contract and want to weigh up your options, enter your postcode in the comparison above or browse fibre broadband deals at your address.

Where is Rise Fibre available?

Rise does not own most of the cables it uses. It says its broadband is available on networks run by BT (Openreach), CityFibre, Community Fibre, Trooli, Freedom Fibre and its parent 4th Utility. ISPreview describes it as typically serving customers on CityFibre's and Openreach's national full fibre networks, with 4th Utility's own network used for blocks of flats. Point Topic adds that Rise uses its own fibre in selected blocks of flats and new-build developments.

All of these are full fibre networks, also called FTTP (fibre to the premises): the fibre optic cable runs all the way into your home rather than stopping at a street cabinet and finishing over a copper phone line. Openreach is BT's network. Every other network on Rise's list, CityFibre included, is an altnet, short for alternative network: a company that builds and runs its own fibre separately from Openreach.

So Rise's availability works address by address. If one of its partner networks has full fibre to your home, Rise can probably sell to you; if your street only has older part-fibre (fibre to the cabinet, copper to the home), it cannot. Rise does not publish a total coverage or homes-passed figure, so the only reliable check is your postcode.

Our sample check showed how local this is. In Coventry, Leicester and Peterborough we found addresses in the same postcode district served by Rise over Openreach and others served over CityFibre, each with a different set of packages. Four of the 42 addresses we tried were marked as coming soon rather than ready to order.

How to check what Rise can offer at your address

Enter your postcode in the comparison above: if Rise Fibre can serve your home, its deals will appear with the current price and contract terms. You can also use the postcode checker on Rise's own website, which takes you straight into its order tool. The packages you see are a good clue to your network: at the addresses we checked, the 200, 300 and 900Mbps tiers appeared only on Openreach, while the 250Mbps, 1Gbps and 2.3Gbps tiers, all with matching upload speeds, appeared only on CityFibre.

Rise Fibre broadband packages

Every Rise package is full fibre broadband with unlimited data usage. Its pricing page lists a wide range of speeds, from 30Mbps up to 1Gbps, but not every speed is sold at every address. To see what households are actually offered, we ran Rise's order tool at 42 sample addresses on 8 October 2026. All speeds below are advertised speeds.

Homes on the Openreach network (18 sample addresses in Manchester, Stockport, Wigan, Coventry, Leicester and Peterborough):

Package

Advertised download

Advertised upload

Contract options

150Mbps Full Fibre

150Mbps

20Mbps

12 or 24 months

200Mbps Full Fibre

200Mbps

30Mbps

12 or 24 months

300Mbps Full Fibre

300Mbps

49Mbps

12 or 24 months

500Mbps Full Fibre

500Mbps

70Mbps

12 or 24 months

900Mbps Full Fibre

900Mbps

110Mbps

12 or 24 months

Homes on the CityFibre network (20 sample addresses in Peterborough, Coventry, Milton Keynes, Leicester and Hull):

Package

Advertised download

Advertised upload

Contract options

150Mbps Full Fibre

150Mbps

150Mbps

12 months, 24 months or 30-day rolling

250Mbps Full Fibre

250Mbps

250Mbps

12 months, 24 months or 30-day rolling

500Mbps Full Fibre

500Mbps

500Mbps

12 months, 24 months or 30-day rolling

1Gbps Full Fibre

1Gbps

1Gbps

12 months, 24 months or 30-day rolling

2.3Gbps Full Fibre

2,300Mbps

2,300Mbps

12 months, 24 months or 30-day rolling

Checked October 2026. Every Openreach address we tried got the same five packages, and so did every CityFibre address. Packages on Community Fibre, Trooli, Freedom Fibre and 4th Utility's own network were not part of our check, so the speeds and contracts at those addresses may differ. The lower tiers on Rise's pricing page (30, 50 and 100Mbps) did not appear at any of our sample addresses.

The biggest difference between the two sets is upload speed. On CityFibre, Rise's packages are symmetrical: you upload as fast as you download. That makes a real difference if you back up photos to the cloud, send large files for work, stream to an audience or have several people on video calls at once. On Openreach, uploads are much lower than downloads: 20Mbps on the 150Mbps package and 110Mbps on the 900Mbps package. For most households streaming, browsing and gaming, that is plenty, but heavy uploaders on an Openreach address should look closely at the upload figure before choosing a tier.

Not sure which speed you need? Our guide on how to choose a broadband package helps you match a speed to your household.

What Rise promises if speeds fall short

Rise's terms set a minimum speed of 50% of a package's headline speed, measured with a CAT6 Ethernet cable plugged into the equipment Rise supplies. If it cannot fix a speed problem below that level, it moves you to a product it can deliver and charges you only for that product.

Its broadband help pages add two practical thresholds for reporting a problem. On any package, if a speed test on an Ethernet-connected device comes out more than 40% below your package speed, Rise asks you to contact it so it can investigate a potential fault. On its 900Mbps and 1Gbps packages, a wired speed below 70% of the package speed for three consecutive days is investigated as a fault.

All of these checks are based on a wired connection. Wi-Fi speeds are normally lower, especially on the fastest tiers, so test with a cable before you report a problem. You can check your connection with our broadband speed test, and Rise also has a speed test in its online account.

Extras and bundles: router, home phone and add-ons

Rise is essentially a broadband provider with a few useful add-ons. When we checked its pricing page on 8 October 2026 it listed no TV packages and no mobile SIM plans, so if you want everything on one bill, a bundle from another provider may suit you better: compare broadband and TV deals at your address.

Routers. Which router you get depends on your package (order tool, checked 8 October 2026):

  • Packages up to 1Gbps include Rise's Everyday Essential router: Wi-Fi 6, 2x2 antennas, coverage of up to 140 square metres (around 1,500 sq ft), mesh Wi-Fi support and a 1Gbps Ethernet port. You can pay a little extra to upgrade to the Smart Pro: also Wi-Fi 6, but with 8x8 antennas, coverage of up to 200 square metres (around 2,150 sq ft) and a 2.5Gbps Ethernet port.
  • The 2.3Gbps package comes with the Smart Pro included; the Everyday Essential is not offered on that tier.

On the 2.3Gbps tier, remember that one wired device can only use as much speed as its own network port allows: a computer with a standard 1Gbps port will top out at 1Gbps, however fast the line. For more on getting the best from your Wi-Fi, see our guide to improving your Wi-Fi signal.

Using your own router. You can. Rise supplies a free 'bridge' device that takes the fibre connection and passes it to your own router through an Ethernet port, and you log in using the PPPoE details shown in your Rise online account. Rise's terms warn that it may not be able to support or troubleshoot problems with third-party routers.

Home phone. You do not need a landline for Rise broadband. If you want a home phone, Rise sells an optional internet-based (VoIP) line in three versions: with no inclusive calls, with 200 minutes, or with 2,000 minutes of calls to UK landlines and mobiles. This fits the wider change in the UK: the traditional copper phone network is being retired, with most customers expected to have moved to digital landlines by the end of January 2027. A digital line needs power and a working broadband connection, so if you rely on a landline or a telecare alarm, tell Rise when you order.

Other add-ons. Rise also sells a static IPv4 address, which can be useful if you run a home server, security cameras or remote access that needs a fixed address, and a Rise Fibre MiFi device for mobile internet away from home.

What do Rise Fibre customers say?

On Trustpilot, Rise Fibre had a TrustScore of 4.6 out of 5, rated 'Excellent', from 7,779 reviews when we checked on 8 October 2026. The profile showed that Rise had replied to 67% of negative reviews. Trustpilot reviews are written by customers who choose to post, so treat them as one useful signal rather than the full picture.

Rise has also collected a number of industry awards in a short time. As reported by Rise:

  • UK Fibre Awards 2026: winner of Sales and Commercial Team of the Year and Executive Leadership Team of the Year, and Highly Commended for Best ISP, Best Overall Fibre Provider, Take-Up Champion and Marketing Team of the Year.
  • UK Fibre Awards 2025: Executive Leadership Team of the Year.
  • UK Customer Experience Awards 2025: Gold for Best Customer Experience for Vulnerable Customers.
  • Connected Britain Awards 2026: Highly Commended in the Customer Champion category.
  • Uswitch: Broadband Excellence Accreditation, renewed for 2026.

Getting help and making a complaint

Rise's website points existing customers to its help pages, its phone line on 0333 2200 550 and the online account. For people wanting to buy a new service, the site also lists WhatsApp on the same number. Known outages are shown on its service status page, and faults should go to its technical support team rather than the complaints team.

If you do need to complain, Rise's complaints code says it will acknowledge your complaint within seven working days and aims to resolve it within 28 working days. You can escalate to its Head of Customer Services, and if the complaint is still unresolved after eight weeks, or Rise issues a deadlock letter, you can take it to CISAS, the Ofcom-approved alternative dispute resolution scheme Rise uses.

Compensation for outages. When MoneySavingExpert covered the TalkTalk transfer on 4 August 2026, it said that under Ofcom's rules TalkTalk customers are entitled to compensation for an outage lasting more than two working days, but that Rise Fibre 'isn't currently signed up' to this scheme. Rise's website does not say either way, and we could not confirm whether this has changed since, so if it matters to you, ask Rise about its current position before you order.

Price rises and contract terms

The yearly price rise. On Rise's 12 and 24-month plans, the order tool showed a fixed price increase applied every March, set out in pounds and pence when you order. We saw this on every Openreach and CityFibre plan we checked on 8 October 2026. Uswitch describes Rise's in-contract rises as happening each March or April, so check the exact month and amount in your order summary. The 30-day rolling option had no fixed rise set; instead, Rise says its 30-day plans come with higher prices and more frequent reviews, which can lead to price changes, while longer contracts give more stability.

This fits the wider rules: since 17 January 2025, Ofcom's rules require providers to tell you in pounds and pence, before you sign up, exactly how much your monthly price will rise during the contract and when, and inflation-linked rises are no longer allowed in new contracts. The comparison above shows each deal's terms, so you can compare the full cost over the contract rather than just the starting price.

Other price changes. Rise raised prices for customers in spring 2026, telling them about it by email or letter, and said any existing discounts or promotions would stay until their original end date. Its terms say that if it makes a change that is not to your benefit, it will give you at least one month's notice, and you can then leave without early termination charges within 30 days.

Other key terms:

  • Contract lengths: 12 or 24 months, plus 30-day rolling where it is offered (see the tables above).
  • Cooling-off: you have 14 days after ordering to change your mind.
  • Cancelling: after that, you give 30 days' notice by calling 0333 2200 550.
  • Leaving early: early termination charges apply if you leave before your minimum term ends. Rise's pricing page shows that the deductions used to work them out differ depending on whether your service runs over its own network or a third-party network such as Openreach or CityFibre.
  • Upgrading: you can move to a faster package at any time through your online account. That starts a new contract, but you do not pay early termination charges on the old one. Downgrading after the cooling-off period does incur early termination charges.
  • Other fees: Rise lists charges for re-activation, late payment, and missed or failed engineer visits; check its pricing page for the current amounts.

Switching to Rise Fibre

Since 12 September 2024, switching broadband provider uses Ofcom's One Touch Switch process: you only contact the new provider, which arranges the move with your old provider, even when the two use different networks. Rise's order journey includes a One Touch Switch step, so if you already have broadband you can let Rise handle the changeover instead of cancelling yourself. Before you confirm, check what leaving your current contract early would cost. Our guide to switching broadband providers explains each step.

Installation. If working Rise equipment is already in your home, Rise first tries to connect you without an engineer. Otherwise an engineer installs the service, and someone over 18 needs to be at home. A standard installation puts the fibre socket within two metres of your front door, so think about where you want your router before the visit.

The kit. Depending on your network, the equipment can include an integrated ONT-router, a fibre faceplate and a media converter. The ONT (optical network terminal) is the box that turns the light signal in the fibre into a normal internet connection; with an integrated ONT-router it is built into the router, so there is one box instead of two. The equipment is leased to you while you have the service and stays Rise's property. When your agreement ends, Rise sends instructions for returning it, and if you do not send it back within 14 days of those instructions you have to pay its full cost. In some cases Rise may instead ask you to leave the equipment in the property.

Email addresses. If your current email address comes from your existing provider, check whether it will close when you leave and move important accounts to another address first.

Pros and things to consider

Pros

  • Full fibre only, available wherever Openreach, CityFibre or one of its other partner networks reaches your home.
  • On CityFibre addresses, symmetrical speeds and a top tier of 2.3Gbps (advertised, checked October 2026).
  • A 30-day rolling contract option at CityFibre addresses, which suits renters and anyone who wants flexibility.
  • A Wi-Fi 6 router with every package, the Smart Pro router included on the 2.3Gbps tier, and a free bridge device if you want to use your own router.
  • A clear speed promise in its terms, with a downgrade and lower charge if the minimum cannot be met.
  • A strong Trustpilot rating and several industry awards in its first year and a half.

Things to consider

  • A fixed price rise every March on 12 and 24-month plans (Uswitch says March or April), and prices on 30-day plans are reviewed more often.
  • On Openreach addresses, upload speeds are far lower than downloads, the top tier is 900Mbps and there was no 30-day option at the addresses we checked.
  • No TV or mobile packages, so it is not a one-stop bundle.
  • A young brand, launched in June 2025, that has grown very quickly.
  • Reported by MoneySavingExpert in August 2026 as not signed up to Ofcom's outage compensation scheme; check its current position.

Rise Fibre vs alternatives

Because Rise sells over several networks, the useful comparison depends on which network reaches your home. A few related pages:

  • 4th Utility is the same company selling under its own name, over its own full fibre network. If your home can get both brands, compare them side by side.
  • Zen also sells over several full fibre networks, including Openreach and CityFibre, so where both reach your home you can compare them like for like.
  • BT sells broadband over Openreach only, the network Rise uses at many addresses. BT has also agreed to buy TalkTalk, subject to regulatory review.
  • Community Fibre builds, owns and operates its own full fibre network across London. Rise sells over Community Fibre's network too, so London households may see both.
  • Trooli is another full fibre network Rise sells over; see our Trooli page to compare what it offers directly where its network reaches.

If you would rather have broadband with TV or a mobile bundle, a larger national provider may suit you better. See every option on our broadband providers page, or browse fibre broadband deals and broadband-only deals at your postcode.

Rise Fibre broadband FAQs

Who owns Rise Fibre?

Rise Fibre is a trading name of 4th Utility Holdings Limited (company number 11010880), which also sells full fibre broadband under the 4th Utility name. Its controlling company is 4th Utility Holdings Topco Limited, and the business is backed by investment from CVC DIF. Rise's chief executive is Steve Wilson.

Is Rise Fibre available at my address?

Only if one of its partner full fibre networks reaches your home: Openreach, CityFibre, Community Fibre, Trooli, Freedom Fibre or 4th Utility. Rise publishes no total coverage figure, so the quickest check is to enter your postcode in the comparison above or use the postcode checker on Rise's website.

What speeds does Rise Fibre offer?

It depends on the network at your address. In October 2026 Rise's order tool offered 150, 200, 300, 500 and 900Mbps at the Openreach addresses we checked, and 150Mbps, 250Mbps, 500Mbps, 1Gbps and 2.3Gbps at CityFibre addresses. Its pricing page also lists slower 30, 50 and 100Mbps tiers, which we did not see offered at our sample addresses.

Does Rise Fibre have symmetrical upload speeds?

On the CityFibre network, yes: Rise's order tool showed upload speeds equal to download speeds on every tier we checked in October 2026. On Openreach, uploads are lower, from 20Mbps on the 150Mbps package to 110Mbps on the 900Mbps package (advertised speeds).

Will my Rise Fibre price go up during my contract?

Yes, on 12 and 24-month plans. When we checked in October 2026, these plans had a fixed price increase every March, set out in pounds and pence when you order. Ofcom's rules mean the amount and timing must be shown before you sign. 30-day plans have no fixed rise but are reviewed more often.

Does Rise Fibre offer a 30-day rolling contract?

Yes, at some addresses. Rise offers 30-day rolling contracts as well as 12 and 24-month contracts, and our October 2026 check found the 30-day option at CityFibre addresses but not Openreach ones. Rise says 30-day plans cost more and have more frequent price reviews, so weigh flexibility against the total cost.

Which router comes with Rise Fibre, and can I use my own?

Packages up to 1Gbps include the Wi-Fi 6 Everyday Essential router, with a paid upgrade to the Smart Pro, which has a 2.5Gbps Ethernet port. The 2.3Gbps package comes with the Smart Pro included (order tool, October 2026). To use your own router, Rise supplies a free bridge device and PPPoE login details, though it may not troubleshoot third-party routers.

Can I get TV or a home phone with Rise Fibre?

Rise did not list TV or mobile SIM packages on its pricing page when we checked on 8 October 2026. You can add an internet-based (VoIP) home phone line with no inclusive calls, 200 minutes or 2,000 minutes, but you do not need a landline to get Rise broadband.

Why is my TalkTalk broadband moving to Rise Fibre?

In August 2026 TalkTalk sold around 120,000 consumer broadband customers, mostly on CityFibre, to Rise Fibre. Rise says you keep your network, package, speed, contract term, agreed monthly price and phone number, with no engineer visit, and expects the move between October and December 2026. You cannot opt out, but out-of-contract customers can switch elsewhere. BT's October 2026 deal to buy TalkTalk is a separate, later development.

How do I switch to Rise Fibre?

Order through Rise and choose the One Touch Switch option: Rise then arranges the move with your current provider, so you do not need to cancel yourself. If your home has no working Rise equipment, an engineer installs a fibre socket, normally within two metres of the front door.

Ready to see what's available at your address?