Vodafone and Three broadband price rises explained

Vodafone UK and Three UK merged on 31 May 2025 to form VodafoneThree, and Vodafone completed its buyout of the remaining stake on 30 July 2026. The two brands still sell home broadband separately, with their own terms, price pages and dates. Three's home broadband runs over its mobile network: its current price guide lists 4G Hub and 5G Hub Unlimited plans.

ISPreview reported in November 2025 that Three moved to its current rise for new customers from 9 November 2025 and Vodafone from 12 November 2025 (Vodafone's from £3 to £3.50, Three's from £2 to £3.50). It said neither applied the new amounts to existing customers on current plans, though re-contracting customers could be affected. Three's page now confirms that upgrading Home Broadband on or after 9 November 2025 puts you on the £3.50 rise, and Vodafone says your rise after an upgrade is the one it explained at the time.

Comparing the two for a new contract? See our Vodafone broadband deals and Three broadband deals pages.

Vodafone's price changes page asks you to pick your plan type and start date, then shows your rule. For home broadband it read like this on 9 October 2026:

For the CPI group, Vodafone said the CPI rate published in January 2026 was 3.4%, so the charge rose 7.3% in April 2026. The bands as worded don't cover a start date of 1 July 2024 itself; if that's yours, ask Vodafone which rule applies. Vodafone says its fixed amounts follow Ofcom's guidance and, for most plans, are less than previous years' percentage rises.

Vodafone's November 2025 terms (clause 4.5(b)(i)) confirm the £3.50 rise and say Vodafone may offer some plans that are exempt from it, clearly marked as such.

The amounts above cover your plan charge. Other charges follow different rules, even on newer contracts. These points come from Vodafone's Home Broadband and Phone terms (November 2025):

• Out-of-bundle charges (things you pay for outside your plan, such as some calls) go up every 1 April by the CPI rate published in January plus 3.9%. A negative CPI is ignored but the 3.9% still applies. The terms apply the same rise to optional additional services. This yearly rise sits in clause 4.5(b), so it's a Permitted Change and gives no right to leave free.
• Extras you can end at any time, such as a one-month call package, and out-of-bundle landline charges can also be repriced at any time under clause 4.5(a). A 4.5(a) change is not a Permitted Change, so if one harms you (in Vodafone's reasonable opinion), clause 7.3(f) gives you 30 days to leave without an early termination fee.
• Vodafone Together, its discount for having more than one Vodafone plan, doesn't reduce the rise: the Together terms (effective 20 May 2026) say annual price increases are not discounted.

Our guide to home phone call charges explains what usually counts as out of bundle.

Three publishes a separate page for each group of customers. Your group depends on when your current contract started, meaning when you joined or last upgraded. Three adds that if you have several contracts on one account, they can have different increases. For home broadband, the pages read like this on 9 October 2026:

The minimum term is the fixed length of your contract, such as 24 months, during which leaving early usually costs a fee. For the older out-of-contract group, Three says this is a change to its price-rise terms from 1 April 2026: allowances and features stay the same and you carry on using your services as before. Its page doesn't mention a right to leave over that change; out-of-contract customers can leave with 30 days' notice anyway, as covered below.

For any contract taken out since 17 January 2025, Ofcom's rules mean the rise must be shown in pounds and pence before you sign, along with when it applies. Ofcom is the UK communications regulator.

After that, the two brands' pages differ:

• Three's pages for its CPI group and for older out-of-contract customers say it will contact you by SMS, email or letter to remind you of the increase and when it applies. Its pages for the two fixed-amount groups (joined or upgraded from 8 September 2024) don't mention a reminder.
• Vodafone's price changes page and fibre terms, as we read them, don't say how or when it reminds customers about the 1 April rise. They point you to your contract summary, service confirmation letter and Vodafone account for the exact price. Its 5G Broadband terms add the charges guide given at the point of sale.

Don't rely on a reminder. Your contract summary should show the amount of the rise and the date of your first one, so check it rather than assuming it's the first April after you join. Then compare your April bill against it.

Not if the rise is the one in your contract and you're still in your minimum term. The brands' terms say this directly:

• Vodafone's Home Broadband and Phone terms (November 2025) list the annual price increase as a "Permitted Change". Clause 7.3(f) says you will not have a right to leave early without paying an early termination fee because of it. Its 5G Broadband terms say the same about the yearly increase.
• Three's home broadband terms for customers who joined or upgraded from 8 September 2024 (the £2 group) and from 1 November 2022 (the CPI group) exclude the section 4.1 annual increase from the right to end the agreement without a cancellation fee. We couldn't find separate home broadband terms for joiners from 9 November 2025; Three's price page says their £3.50 rise is in line with the terms they agreed when they took out the contract.

Citizens Advice gives the same general rule for any provider: if your terms say the price can rise each year, you can't cancel free because of that rise.

If you're inside the minimum term and leave anyway, an early termination fee applies. Our guide to cancelling Vodafone or Three broadband shows how each brand works out that fee.

Once your minimum term is over, you can leave either brand with 30 days' notice and no early termination fee. Also:

• Vodafone's price goes up when the in-contract discount ends. Vodafone's fibre broadband plans on vodafone.co.uk/broadband are on 24-month minimum terms, and Vodafone says the price goes up after 24 months when the in-contract discount ends. Its 5G Broadband terms say the same. Check your end-of-contract notice for your own figure.
• Three's annual rise carries on. Three's page for joiners from 9 November 2025 is also headed for customers out of contract at 31 March 2026, and older out-of-contract customers moved to the £3.50 home broadband amount from 1 April 2026.
• You'll be told when your term ends, in an end-of-contract notification showing the price afterwards and the provider's best deals.

Switching rather than cancelling? You don't need to contact Vodafone or Three. Under One Touch Switch, you contact only the new provider. Your current provider must send you switching information, including any early termination charges, and keep your service running on the same terms until the new one works.

Re-contracting with the same brand? When we checked, Three listed £3.50 for anyone who upgraded Home Broadband from 9 November 2025, and Vodafone's current fibre terms (November 2025) set £3.50. So if you're on Vodafone's £3 or Three's £2 rule now, an upgrade could mean a bigger yearly rise. Weigh the new monthly price and the new rise together, using the figures on the new contract summary.

The government's Telecoms Consumer Charter, first published on 11 February 2026, is a set of what GOV.UK calls "additional voluntary commitments" on top of Ofcom's rules. VodafoneThree is a signatory, so it covers both brands. Two of the commitments bear on the April rise:

• For customers still on legacy inflation-linked terms, April 2026 is the final increase worked out that way for the core subscription (the main monthly price), after which those contracts move to the pounds-and-pence system.
• Where a contract includes a mid-contract rise, the core subscription price you sign up to is the price you pay, with exceptions limited to unforeseeable, externally driven events that materially affect costs.

It doesn't end yearly rises, as ISPreview's report of the launch pointed out.

Three's older out-of-contract customers are a separate case: from 1 April 2026 Three moved them from percentage rises to pounds and pence (£3.50 for home broadband). Its page puts the increases down to inflationary pressures and doesn't mention the Charter.

What we couldn't find: what replaces CPI plus 3.9% from April 2027 for Vodafone customers who started before 1 July 2024, or for Three's CPI group (joined or upgraded 1 November 2022 to 7 September 2024). Neither brand's pages say. Many in these groups are now out of contract: on a 24-month term, a Vodafone plan started before 1 July 2024, or a Three contract joined or upgraded by 7 September 2024, would have ended by about September 2026. Out of contract, you can leave with 30 days' notice and no exit fee, so you needn't wait to find out. Otherwise, ask your provider before the next rise.

With the rise stated in pounds, you can work out what it adds before you sign, and when in the year you start makes a real difference to how many months you pay each price.

Example (hypothetical start dates on a 24-month contract, assuming your first rise is the first 1 April after you join; your contract summary shows the actual date):

To see what the rises add, multiply the rise on your contract summary by the months after the first rise, then add the same again for the months after the second. The example covers only the plan charge: for plans from 12 November 2025 that include Vodafone TV, Vodafone says the monthly cost goes up by £5 each April rather than £3.50, and out-of-bundle charges are on top. Do the sum with the starting price you're actually offered, then compare whole-contract totals, not first-month prices. You can compare broadband deals at your postcode and then open the provider's own deal details to find the stated rise.

Both brands have options that avoid or soften rises:

• Vodafone says it doesn't raise prices for customers on its social tariffs or customers registered as financially vulnerable. Vodafone Essentials Broadband, its social tariff for people on listed benefits, is a 12-month contract with no in-contract price rises and no early termination fee.
• Three points customers who are struggling to a social tariff through SMARTY and invites them to get in touch about the increase.
• The Charter commits signatories, including VodafoneThree, to let customers in financial difficulty move to cheaper packages without charge or penalty, or to offer manageable payment plans.

A social tariff is a cheaper broadband package for households on certain benefits; our social tariffs guide explains who qualifies. If you're falling behind, our guide on struggling to pay your broadband bill covers what to ask for, and our cheap broadband deals page shows lower-cost options.

If your April bill doesn't match what you expected, perhaps because you've upgraded or have several contracts on one account, work through these steps:

1. Match your start or upgrade date to the tables above and to your contract summary.
2. Compare your April bill with that figure (at Three, only the monthly charge should rise).
3. Complain in writing if it doesn't match, with your account number and a copy of the bill.
4. Escalate to an ADR scheme (alternative dispute resolution: a free, independent review) six weeks after you first complained, or straight away with a deadlock letter. Vodafone is a member of CISAS. Three's customer complaints code (checked October 2026) also names CISAS, except for complaints about device finance, which go to the Financial Ombudsman Service.

Our guide on how to complain about your broadband provider goes through each step.

Once the new price is on your bill, what you can do depends mainly on whether your minimum term has ended:

• Out of contract? Look at what else is available, then either switch through your new provider or ask Vodafone or Three what they can offer. Our guide to haggling with your broadband provider covers how to approach that call.
• Re-contracting? Check the rise in the new contract, not just the new monthly price, and work out the whole-term cost as shown above.
• Comparing providers? Other brands handle rises differently: see our guides to BT, EE and Plusnet price rises and Virgin Media's annual price change or our broadband providers overview.

We compare deals through a partner's comparison tool; we don't switch you or give personal financial advice, so check the provider's contract summary before you order.