BT, EE and Plusnet price rises: how they work

According to BT's annual price change page, anything bought from 10 April 2024 onwards comes under its latest terms. For broadband that isn't on a fixed price plan, those terms raise the monthly price by a set amount on 31 March each year during your minimum term and on 1 March each year after it.

When we checked on 9 October 2026, BT's page showed broadband plans at "+£4 per month", in a table headed "Annual price increase from 31 March 2025", although the rest of the page discusses the 2026 change.

Don't assume £4 is your figure. BT gives one broadband amount for everything bought since 10 April 2024, but EE and Plusnet both set £3 for sign-ups up to early August 2025 and £4 after that (details below). ISPreview reported on 28 July 2025 that the group had been on course to apply £3 again in 2026, but that broadband sign-ups from 31 July 2025 (5 August with Plusnet) would get +£4. That is ISPreview's report, not a BT rule, and BT's own pages don't give a separate amount for earlier sign-ups, so check your order confirmation.

BT's terms say the amount appears in both your order confirmation and BT's tariff guide, and that if the two differ, the order confirmation takes precedence. Keep that email.

Three easily missed details in BT's terms:

• Discounts don't shrink the rise. The full rise applies to your core charge (the main monthly price for the service) after any discount, and isn't itself discounted.
• Each service rises separately. With more than one BT service subject to a rise, BT works out each one's rise on its own.
• Other charges follow a percentage, not a fixed sum. Clause 21c applies the "annual price rise percentage" from your order confirmation to other charges on or after 31 March. BT's price change page adds that some extras are left out "either for regulatory or customer service reasons", and one-off charges, such as late payment fees, don't change.

Our main price-rise guide lists BT's broadband exemptions. Two points add to it: BT names the social tariff as "Home Essentials with BT broadband", and says people receiving state benefits may be eligible for one of its social tariffs (our guide to broadband social tariffs covers eligibility).

On the landline side, BT lists no price change for BT Basic landline, BT Home Essentials, BT Together Local, BT Working Together, paper bill charges, calling feature packs and call add-ons, and pay-per-use calling features.

BT's 4G Home Broadband Unlimited hub (apart from the 15Mbps plan) follows BT's mobile annual price change instead.

Under clause 21A of BT's terms, a BT fixed price broadband plan fixes only the BT Broadband core charge during the minimum term. Other charges, including the BT Phone core charge, still go up each year.

After the minimum term, the broadband charge joins the annual rise: in the same year if the term ends before 31 March, or from the following calendar year if it ends on or after 31 March.

Before choosing one, ask BT which other charges on the bill can still rise, and by how much. Our BT broadband deals page shows BT's current plans.

For the 2026 change, BT says it sent personalised emails or letters between mid-January and mid-March, with new prices on bills from March 2026. Your details are in MyBT, BT's online account, and BT's terms commit it to a yearly reminder before the rise.

The yearly rise is not the only change once your BT term is up. In the offer terms on its full fibre page, under "New Customer Packages: Out of Contract Price Rise" (read on 9 and 14 October 2026), BT says that if you do not re-contract at the end of your minimum term, your broadband price will increase by up to £5 more than it was in the last month of your term. The exception is Halo 3 or 3+: BT's "Price Promise" says those customers keep the same monthly price when the contract ends, though the promise "doesn't include any changes as a result of annual price increases".

BT's offer terms and its T&Cs describe these as two separate increases; clause 21c puts the yearly rise on 1 March once the minimum term has ended. No BT page we read says how they combine, so check your end-of-contract notification for the combined effect. "Up to" £5 means your figure may be lower, and offer terms can change.

• Diary your end date. It's on your contract summary and in MyBT.
• Read your end-of-contract notification. Providers must send one before your term ends; our guide to end-of-contract notifications explains what it must show.
• Decide before the date passes: re-contract, haggle or switch.

We found no equivalent on EE's broadband page or the archived Plusnet page, which doesn't prove there isn't one: check your end-of-contract notification.

EE publishes separate amounts for fixed-line broadband and for its 4G/5G home broadband (broadband delivered over the mobile network to a router in your home). This is EE's table headed "Annual price increase from 31 March 2026", as it read on 9 October 2026:

The two broadband rows overlap. EE's home price guide (the PDF price list we opened on 9 October 2026) makes the split clear: £3 a year if you joined or upgraded between 10 April 2024 and 5 August 2025; £4 if you joined or upgraded from 6 August 2025, or were told between January and March 2026 that you'd been moved to EE's latest terms. It also says EE TV rises by £2 and out-of-bundle charges (calls and extras outside your plan) by 5%.

EE's home price guide keeps the older rule for contracts taken up to and including 9 April 2024: the monthly price goes up every year on or after 31 March by the CPI rate published in January, plus 3.9%. A negative CPI figure is ignored, so the rise is never less than 3.9%. EE says it moved those outside their minimum term onto new terms in 2026 (see below).

After your minimum term, EE applies the plan increase on 1 March, but its 5% rise to out-of-bundle charges, and any increase to add-ons, still happens on 31 March. If you upgrade, EE says it will tell you how the annual increase affects you.

EE says it has frozen prices for BT Home Essentials, EE Mobile Basics and pay as you go plans. It also says eligible EE customers can switch to BT Home Essentials without waiting for their renewal date, at no extra charge. Our EE broadband deals page covers EE's standard plans.

Plusnet's page says that since 11 July 2024, annual price changes for new and re-contracting customers have been in pounds and pence, applied each 31 March starting in 2025. For the rise from 31 March 2026, it listed:

Plusnet also says call plan charges went up by 5% as part of the March 2026 rise.

Plusnet's page says that if you don't change contracts, the old system of CPI plus 3.9% still applies. For 31 March 2026 it used a CPI rate of 3.4%, making a total increase of 7.3%.

Under the Telecoms Consumer Charter (government promises published in February 2026, which BT Group signed), April 2026 was meant to be the last inflation-linked rise to the main monthly price. The archived Plusnet page doesn't say what replaces it, so on an older Plusnet contract, ask Plusnet in writing how your next rise will be worked out.

We couldn't find, on the pages we could read:

• the date Plusnet applies rises once your minimum term has ended;
• whether Plusnet moved older out-of-contract customers onto pounds-and-pence terms in 2026, as BT and EE did; or
• whether Plusnet exempts any social tariff from its rise.

If any of these matter to you, ask Plusnet directly. Our Plusnet broadband deals page has more on the provider.