Compare Ogi broadband deals in 2026
Ogi is a Welsh broadband provider that builds its own full fibre network, so if your home is on it you can get fibre all the way to your door rather than a connection that finishes on a copper phone line. Ogi's full fibre is only available where it has built, mainly in parts of South Wales, so the first question is whether its network reaches your street. Ogi also says it may be able to offer home customers elsewhere in south Wales an alternative service.
Enter your postcode in the comparison above to see Ogi's live deals at your address, alongside every other provider in our comparison that has deals at your postcode. This page explains who Ogi is, where it has built, what its three packages offer (advertised speeds checked October 2026), how its fixed April price rises work and what to expect on installation day, so you can judge the deals with the full picture.
Who is Ogi?
Ogi is a Cardiff-based altnet, short for alternative network: a company that lays its own fibre cables instead of renting lines from Openreach, the network most national providers use. Ogi describes itself as Wales's leading alternative network provider, and its about page says it is installing a new gigabit-capable network. Besides homes, it builds trunk fibre routes linking data centres and exchanges across south Wales and runs a wholesale arm.
The business used to trade as Spectrum Internet and rebranded as Ogi in June 2021, when it announced its full fibre build. ISPreview reported at the time that the first areas were Abergavenny, Rhoose, Llantwit Major and Haverfordwest, and that the plan aimed to cover 150,000 premises in a first phase by late 2025, with later phases of at least 350,000.
Legally, Ogi is the trading name of Spectrum Fibre Limited (company 12883320), Spectrum Internet Limited (07849485) and Ogi Networks Limited (03625793), with a registered office on St Mary Street in Cardiff. Companies House lists Spectrum Fibre Midco Limited as the company in control of Spectrum Fibre Limited. The main investor is Infracapital, the infrastructure investment arm of M&G plc, and Cardiff Capital Region has provided debt financing.
There have been changes at the top. Founding chief executive Ben Allwright announced in September 2025 that he would step down, handing over to co-founder Sally-Anne Skinner, previously chief revenue officer, who is now listed as CEO alongside chairman Graham Sargood. In June 2026 ISPreview reported that finance chief Wyn Innes would step down at the end of October 2026.
In May 2026 ISPreview reported, citing unnamed sources, that Ogi and Fibrus (another full fibre altnet backed by Infracapital) had held talks about a possible merger. Neither company confirmed or denied the talks. Ogi said it continues to explore opportunities to drive scale, which may include merging with others if it makes strategic sense. Treat this as a report rather than a done deal: if anything changes, the comparison above will still show who can serve your address.
Where is Ogi available?
Ogi doesn't publish a premises count on its own website. ISPreview reported in May 2026 that Ogi's network covers over 118,000 premises, mainly in South Wales plus a small part of England. In June 2026 it reported over 24,000 customers, a figure dated April 2025. Coverage is street by street, so a neighbouring road can be connected while yours isn't yet.
Ogi's community pages list eight local authority areas, and name these places:
Area | Places Ogi names |
|---|---|
Monmouthshire | Abergavenny, Caerwent, Caldicot, Chepstow, Monmouth, Portskewett, Rogiet, Sudbrook and Undy |
Pembrokeshire | Haverfordwest, Johnston, Milford Haven, Neyland, Pembroke and Pembroke Dock |
Vale of Glamorgan | Dinas Powys, Llantwit Major, Rhoose and St Athan |
Bridgend County Borough | Maesteg, Pencoed, Porthcawl, Caerau, Cwmfelin, Garth, Llangynwyd and Nantyffyllon |
Caerphilly County Borough | Areas of Blackwood, Cefn Hengoed, Hengoed, Ystrad Mynach and Maesycwmmer |
Rhondda Cynon Taf | Cymmer, Dinas, Llwyncelyn, Mount Pleasant, Porth, Tonypandy, Tonyrefail, Trebanog, Trehafod and Ynyshir |
Torfaen | Areas including Pontypool |
Newport | Llanvaches, Underwood and Langstone |
A place on this list doesn't mean every address in it is connected, and Ogi says more communities are to come. The quickest way to check is the comparison above: if Ogi has deals at your postcode, they appear in the results. Ogi's website FAQ also says that home customers in south Wales who aren't in one of its networked communities may be offered an alternative service, and its home terms cover both "Ogi Services" and "Ogi Alt Services", so it is worth asking Ogi directly if you are just outside its build. For other providers in your town, see our broadband deals by area pages.
Ogi broadband packages
Ogi keeps its range short: three full fibre packages, named after their speed. All three are FTTP (fibre to the premises), meaning a fibre line runs right into your home with no copper phone line involved. These are the advertised figures on Ogi's website, checked October 2026:
Package | Average download | Average upload | Router included | Minimum term |
|---|---|---|---|---|
Ogi 150 | 150Mbps | 15Mbps | One eero 6 | 24 months |
Ogi 300 | 300Mbps | 30Mbps | One eero 6 | 24 months |
Ogi 1Gig | 900Mbps | 90Mbps | One eero 7 | 24 months |
Ogi quotes average speeds, which its price guide defines as the speed achieved by 50% of customers at peak time, 8pm to 10pm, and it notes that averages can't be guaranteed. That is a more useful figure than an "up to" headline, because it reflects the busiest part of the evening.
Ogi's price guide also lists rolling prices alongside the 24-month ones, and some other package names (such as Ogi 250 and Ogi 500) that aren't among the packages on its website. The three packages above are the ones Ogi currently advertises to new home customers.
Ogi's upload speeds
Some full fibre providers sell symmetrical packages, where upload is as fast as download. Ogi's packages, as advertised on its website, are not: the upload is 15Mbps on Ogi 150, 30Mbps on Ogi 300 and 90Mbps on Ogi 1Gig. Upload matters for video calls, sending large work files and backing up photos to the cloud.
If that is important in your home, Ogi's price guide lists paid upload add-ons: "Double your upload speed" on Ogi 150 and Ogi 300, and "Super up" on Ogi 1Gig. The same price guide table gives a higher upload figure for Ogi 1Gig than the website does, so if upload speed is a deciding factor, ask Ogi to confirm what you'll get with and without the add-on before you order.
Choosing between the three
The main differences are speed and Wi-Fi hardware. Ogi 150 and Ogi 300 share the same eero 6 router, so moving up to Ogi 300 doubles the advertised download and upload without changing the kit. Ogi 1Gig adds the newer eero 7, which suits a home where several people stream, game and work at once. If you start lower and want more speed later, Ogi's price guide says you can upgrade during your contract, either keeping your existing equipment or starting a new contract with new hardware; dropping to a slower package mid-contract means paying the difference for the months left. If you are unsure, our guide on how to choose a broadband package walks through matching speed to your household, and you can run our broadband speed test to see what you get now.
Extras and bundles
Ogi is a broadband-first provider. Its home range lists broadband and a home phone service only: there are no TV or mobile products on its website. If you want broadband and pay TV from one company, look at our broadband and TV deals instead, or keep a separate streaming service over your Ogi connection.
Ogi Voice home phone
Ogi Voice is a digital landline that runs over your full fibre connection rather than a copper line. You plug in your existing phone and can keep your current number: Ogi ports it across at no extra cost, which can take a few days, and gives you a temporary number if there is a delay. There are two plans, Anytime (calls to UK landlines and mobiles) and Evenings and Weekends (landline calls before 7am and after 7pm on weekdays, and all weekend), plus a voicemail add-on. Plans include up to 3,000 minutes a month under a fair-use policy, individual calls are limited to 60 minutes, and calls to other Ogi Voice customers are free. Ogi Voice has a minimum term of 30 days, so you can add it at any time without tying it to your broadband contract.
Ogi is clear about the limits. Because Ogi Voice runs over the internet, it will not work in a power cut or if your internet connection fails, and you won't be able to make 999 or any other calls in those circumstances. Ogi says this makes it unsuitable if you have a personal alarm or telecare system, and that you should keep another way to call in an emergency, such as a mobile phone, and another way to connect any telecare device.
This matters more than it used to: the UK's traditional analogue landlines are being replaced by digital ones, with GOV.UK saying the upgrade is expected to be complete for most customers by January 2027. Compare home phone options in our broadband and phone deals.
Router and Wi-Fi
Every package comes with an eero router (eero 6 on Ogi 150 and Ogi 300, eero 7 on Ogi 1Gig), and Ogi includes smart Wi-Fi with eero Secure as standard. Ogi sells extra eero units as monthly add-ons if one router doesn't reach every room. The router and the fibre box on your wall (the ONT, or optical network terminal) are included in the package price. You can use your own router instead: the price stays the same, but Ogi gives you an Ogi Eco Voucher for reducing e-waste. Ogi owns the router you are given, so it has to be returned at the end of the contract using a free DPD drop-off; the fibre box stays on the wall unless you ask for it to be removed. Unreturned or damaged equipment is charged for. For tips on getting the most from any router, see how to improve your Wi-Fi signal.
What do customers say about Ogi?
On Trustpilot, Ogi had a TrustScore of 4.4 out of 5, rated "Excellent", from 2,721 reviews when we checked on 8 October 2026. The profile has been claimed by Ogi. Read a few recent reviews, good and bad, rather than relying on the score alone.
Ogi and its people have also won industry awards:
- INCA Awards 2024: Ogi won Outstanding Delivery of New Infrastructure, and then-CEO Ben Allwright received the Outstanding Contribution award (reported by ISPreview, November 2024).
- ISPA Awards 2025: Ogi's Sam Crichton was named Engineer of the Year.
- Broadband Genie regional awards: Ogi says it was named Best Broadband Provider (Wales) in Broadband Genie's first regional awards, in a post published in August 2025.
We haven't found Ofcom complaints figures that cover Ogi, so we don't quote any. Support comes from a Wales-based team: customer care is on 029 2002 0550, there is an online My Account portal, and complaints can be made by email, phone or post under Ogi's published complaints code. Bills are emailed as a PDF by default (paper bills cost extra), and Ogi offers bills and key documents in accessible formats free of charge.
Price rises and contract terms
Ogi's price rises are fixed in advance. Its home terms (updated 5 January 2026) say that from 1 April each year the price can rise in line with the mid-term increase table in your Contract Information Summary, the short document you receive before you sign. Its current price guide (version 6.2, valid from 20 July 2026) confirms the rise is a fixed amount in pounds and pence each 1 April, and each package on Ogi's website shows the monthly price that will apply from 1 April 2027 and from 1 April 2028. On a 24-month contract that means two rises, and you know both amounts before you commit. Since 17 January 2025, Ofcom's rules require providers to tell you in pounds and pence, before you sign up, exactly how much your monthly price will rise during the contract and when; inflation-linked rises are no longer allowed in new contracts. The comparison above shows the current price for each Ogi deal; check the April rises on the order page too.
Other points from Ogi's terms and price guide worth knowing:
- Contract length: the terms allow a minimum term of 12 or 24 months, and all three packages currently advertised are on 24-month terms.
- No other rises during the minimum term: apart from the fixed April rise, any other price increase needs one month's written notice, and that notice period must end on or after the end of your minimum term. If you object, you can cancel.
- Leaving early: you need to give at least 30 days' notice, and you are charged for the remaining months of your minimum term. Ogi's terms let the service end at no cost after a death in the family.
- Cooling-off: you can cancel within 14 days of your contract starting (the date Ogi accepts your order). Ogi normally waits until that period ends before it starts installing. If you ask for an earlier installation and then cancel within the 14 days, you pay for the installation and any service used.
- Engineer call-outs: a charge may apply if you are out of contract and need an engineer, or if you are in contract and the engineer finds no fault with Ogi's service.
- Ex-Spectrum Internet customers: people who joined Spectrum Internet or Net Support UK before they became part of Ogi keep their existing terms until Ogi tells them otherwise.
When your minimum term ends, it is a good moment to compare again, as out-of-contract prices are often higher than a new deal.
Switching to Ogi
Ogi supports One Touch Switch, the Ofcom process brought in on 12 September 2024 that lets you switch by contacting only your new provider. Ogi then arranges the move and cancels your old service for you, though you can also cancel it yourself if you prefer. To start, have your current provider's name, the account holder's name and your account number ready. Two things to watch: One Touch Switch doesn't apply when you are moving house, and your old provider may charge an early termination fee if you are still in contract. Ogi suggests checking that cost with your current provider, or telling Ogi's sales team when your contract ends so they can get back in touch. Our guide to switching broadband providers covers the process in more detail.
Installation day
Because Ogi runs its own new network, joining usually means an installation visit to bring the fibre into your home. Ogi says a standard installation takes up to 1.5 hours. Its engineers text before they arrive, often work in pairs, and talk you through the job first. They choose the best route from Ogi's network to your home, overhead or underground, and say they will make good any area affected by the work.
An outdoor box and an indoor connection box are fitted back to back on an outside wall on the ground floor, with a small hole drilled (usually just below the boxes) for a short cable. You'll be asked where the indoor box should go, and it needs to be near power sockets because your router plugs into it. It is worth deciding in advance which ground-floor outside wall you'd prefer, since your main Wi-Fi point will sit there; if that leaves rooms on the far side of the house with weak signal, extra eero units can help. The engineer then plugs in your router (and your phone, if you have Ogi Voice) and tests the connection.
On cost, Ogi's price guide shows standard installation free on 24-month contracts, with the standard or enhanced installation charge applying on rolling terms. Enhanced installations must be booked in advance, and non-standard jobs may be billed for extra materials or engineering time, so ask Ogi if your property is unusual.
Ogi's 30-day guarantee and moving home
Separately from the 14-day cooling-off period, Ogi offers a 30-day "love-it-or-leave-it" guarantee that starts after installation. It has its own terms, published separately, so read them before relying on it.
If you move house during your contract, Ogi may be able to move your service to the new address, depending on whether the new home is on its network and the type of service you have, though an installation fee may apply there. If Ogi can't serve the new address, or you choose not to take a service there, its standard terms for ending a contract apply and you'll need to return your router.
Ogi pros and things to consider
Strengths
- Its own full fibre (FTTP) network, with fibre all the way into the home.
- Speeds quoted as peak-time averages, plus optional paid upload boosts.
- An eero router with eero Secure included on every package, and an eero 7 on Ogi 1Gig.
- Price rises fixed in advance in pounds and pence and shown before you sign, with no other increases allowed during the minimum term.
- Free standard installation on 24-month contracts, a 30-day love-it-or-leave-it guarantee and a Wales-based support team.
- A Trustpilot score of 4.4 out of 5 from 2,721 reviews (checked 8 October 2026), plus industry awards.
Things to consider
- Full fibre is only available where Ogi has built, mainly in parts of South Wales.
- Advertised upload speeds are a tenth of the download, not symmetrical, unless you pay for an add-on.
- Current packages are all on 24-month terms, and leaving early means paying the remaining months.
- The price rises every 1 April, twice on a 24-month contract.
- No TV or mobile bundles, and Ogi Voice won't work in a power cut or for telecare alarms.
- A new connection usually needs an engineer visit and a small hole in a ground-floor outside wall.
Ogi vs alternatives
If Ogi has built in your street, its rivals are the national providers and any other networks available at your address. The comparison above shows every provider in our comparison that has deals at your postcode, so you can set Ogi's speeds and contract terms against theirs at the same address.
- Fibrus is the closest comparison as a company: another Infracapital-backed full fibre altnet. ISPreview reports that the two networks don't overlap, so you'll rarely be choosing between them at the same address.
- Airband and Voneus (Voneus bought Airband's assets and customers in August 2026) serve rural communities, including in Wales. Voneus lists parts of Pembrokeshire, Carmarthenshire, Powys and Monmouthshire, and Airband switched on its first gigabit-capable wireless mast in Wales, at Pontypridd, in June 2026. Where Ogi hasn't built, one of them may be the local alternative.
- YouFibre is another full fibre altnet on our panel, worth reading if you want to see how a different independent network approaches speeds and contracts.
- If you want TV or mobile on the same bill, which Ogi doesn't offer, compare national providers such as BT, Virgin Media and Vodafone.
See all providers in our broadband providers directory, or browse fibre broadband deals and broadband-only deals.
Ogi broadband FAQs
Is Ogi broadband available at my address?
Ogi's full fibre is only available where it has built its network, mainly in parts of South Wales. Its area pages cover Monmouthshire, Pembrokeshire, the Vale of Glamorgan, Bridgend, Caerphilly, Rhondda Cynon Taf, Torfaen and Newport. Coverage varies street by street, so enter your postcode in the comparison above: if Ogi has deals at your address, they appear in the results. Ogi says it may offer home customers elsewhere in south Wales an alternative service, so it is worth asking Ogi if you are just outside its network.
Who owns Ogi?
Ogi is the trading name of Spectrum Fibre Limited, Spectrum Internet Limited and Ogi Networks Limited, based in Cardiff. Companies House lists Spectrum Fibre Midco Limited as controlling Spectrum Fibre Limited, and the main investor is Infracapital, the infrastructure arm of M&G plc. The business traded as Spectrum Internet until it rebranded as Ogi in June 2021.
What broadband speeds does Ogi offer?
Checked in October 2026, Ogi's website advertises three packages: Ogi 150 (150Mbps average download, 15Mbps upload), Ogi 300 (300Mbps, 30Mbps) and Ogi 1Gig (900Mbps, 90Mbps). Ogi's average speeds are those achieved by half of customers at peak time, 8pm to 10pm, so they reflect busy evening use rather than a best-case figure.
Are Ogi's upload speeds the same as its download speeds?
No. On the packages advertised on Ogi's website, upload is a tenth of the download: 15Mbps, 30Mbps and 90Mbps. Ogi's price guide lists paid add-ons to boost upload, "Double your upload speed" on Ogi 150 and 300 and "Super up" on Ogi 1Gig. If you work from home or upload large files, ask Ogi to confirm the upload you'll get before you order.
Will my Ogi price go up during the contract?
Yes, by a fixed amount every 1 April, set out in pounds and pence in your Contract Information Summary before you sign. Ogi's website shows each package's price from 1 April 2027 and from 1 April 2028. Ogi's terms say any other increase needs one month's written notice ending on or after the end of your minimum term, so it can't take effect during that term, and you can cancel if you object.
Can I keep my landline number with Ogi?
Yes. Ogi Voice is a digital landline that runs over your full fibre connection, and Ogi ports your current number across at no extra cost. There are Anytime and Evenings and Weekends plans, plus voicemail, on a 30-day minimum term with a 3,000-minute monthly fair-use limit and a 60-minute limit per call. Ogi Voice won't work in a power cut or if the internet fails, so keep a mobile for emergencies; Ogi says it is unsuitable for telecare alarms.
Does Ogi offer TV or mobile deals?
No. Ogi's home range lists full fibre broadband and the Ogi Voice home phone service only, with no TV or mobile products on its website. You can still use streaming services over an Ogi connection. If you want broadband and TV from one provider, compare our broadband and TV deals instead.
Do I need to cancel my old provider when switching to Ogi?
Usually not. Ogi supports One Touch Switch, so it can arrange the switch and cancel your old service for you. You'll need your current provider's name, the account holder's name and your account number. One Touch Switch doesn't apply when you move house, and your old provider may charge an early exit fee if you are still in contract.
What router does Ogi give you?
Ogi 150 and Ogi 300 come with an eero 6 router and Ogi 1Gig with an eero 7, with eero Secure smart Wi-Fi included as standard. You can add extra eero units for larger homes. The router stays Ogi's property and must be returned at the end of the contract. You can use your own router instead and receive an Ogi Eco Voucher.
How long does Ogi installation take and does it cost anything?
Ogi says a standard installation takes up to 1.5 hours, with connection boxes fitted back to back on a ground-floor outside wall. Its price guide shows standard installation free on 24-month contracts; rolling terms and enhanced or non-standard installations can cost extra. You can cancel within 14 days of your contract starting; Ogi normally installs after that, but if you ask for an earlier install and then cancel, you pay for the installation and any service used.
